Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and hb998 ("the Platform", "we", "us", "our") governing your access to and use of all services available at hb998, including but not limited to sports betting, live casino, slots, virtual games, and any other gaming or wagering products accessible through the hb998 platform.
By registering an account with hb998, completing the hb998 login process, making a deposit, placing a bet, or otherwise accessing any feature of the hb998 platform, you unconditionally accept and agree to comply with these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the hb998 platform.
hb998 reserves the right to amend, update, or replace these Terms at any time. Any material changes will be communicated to registered players via the contact details associated with their hb998 account. Continued use of the platform following notification of any changes constitutes acceptance of the revised Terms.
Eligibility & Age Requirements
To be eligible to register and use the hb998 platform, you must satisfy all of the following conditions at all times during your use of the service:
- Age: You must be at least 21 years of age. hb998 strictly enforces a minimum age of 21 for all players. Individuals under 21 are strictly prohibited from registering an account or using any service on the hb998 platform.
- Legal Capacity: You must have full legal capacity to enter into a binding agreement and not be subject to any court order or legal restriction that prevents you from accessing gambling or betting services.
- Single Account: You are permitted to hold only one registered account with hb998. Creating or attempting to create multiple accounts is a material breach of these Terms.
- Accurate Information: All information provided to hb998 at registration and throughout your use of the platform must be true, accurate, current, and complete.
- Self-Exclusion Status: You must not be subject to a self-exclusion order, either through hb998 or any third-party gambling self-exclusion programme, at the time of registration or during your active use of the platform.
hb998 may require you to provide documentary evidence of your age and identity at any point. Failure to provide satisfactory verification documents in a timely manner may result in the suspension or permanent closure of your account, and any winnings or bonus funds associated with an unverified account may be withheld pending satisfactory verification.
Account Registration & Security
To access the full range of hb998 services, you must complete the account registration process and successfully complete the hb998 login procedure. During registration, you will be required to provide a valid Bangladesh mobile number, create a secure password, and accept these Terms. You are responsible for maintaining the confidentiality of your hb998 login credentials and for all activity that occurs under your account.
You agree to notify hb998 immediately if you become aware of any unauthorised use of your account or any other breach of security. hb998 will not be liable for any loss or damage arising from your failure to comply with this security obligation. You must not share your hb998 login details with any third party, and hb998 reserves the right to treat any person who completes the hb998 login process using your credentials as authorised by you.
- Password Requirements: Your password must meet minimum complexity standards as specified during registration. You should change your password regularly and avoid using the same password across multiple online services.
- Account Ownership: Your hb998 account is personal to you and may not be transferred, sold, gifted, or otherwise assigned to any other person under any circumstances.
- Account Dormancy: Accounts that show no login or transaction activity for a period of 12 consecutive months may be classified as dormant. hb998 reserves the right to apply an administrative fee to dormant accounts in accordance with the schedule notified to you at the time your account is classified as dormant.
- Account Closure: You may request closure of your hb998 account at any time by contacting support at [email protected]. Any remaining real-money balance will be returned to you via your registered payment method, subject to identity verification and withdrawal processing requirements.
Deposits, Withdrawals & Payment Methods
hb998 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (৳ BDT). The following payment methods are currently supported on the hb998 platform: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. hb998 reserves the right to add, remove, or modify available payment methods at any time with reasonable notice to players where practicable.
All funds deposited into your hb998 account must originate from a payment method that is registered in your own name. Depositing funds from a payment method belonging to a third party is strictly prohibited and constitutes a material breach of these Terms. hb998 may conduct checks to verify the source of funds at any time and may withhold transactions pending satisfactory confirmation.
- Minimum Deposit: The minimum single deposit amount is ৳500, unless a different minimum is displayed at the point of deposit for a specific payment method.
- Withdrawal Processing: Withdrawal requests are processed during Bangladesh Standard Time (BST, UTC+6) business hours. Processing times vary by payment method but hb998 aims to process withdrawal requests within 24–72 hours of approval.
- Withdrawal Verification: hb998 reserves the right to request identity verification documents before processing any withdrawal. This includes but is not limited to a copy of a government-issued photo ID and proof of ownership of the payment method being used.
- Transaction Fees: hb998 does not charge transaction fees on standard deposits or withdrawals. However, your payment provider (e.g., bKash, Nagad) may apply their own charges, for which hb998 accepts no responsibility.
- Declined Transactions: hb998 is not liable for any loss resulting from a declined or delayed transaction caused by your payment provider. In such cases, please contact your payment provider directly.
Betting Rules & Casino Game Rules
By placing a bet or participating in any casino game on the hb998 platform, you agree to be bound by the specific rules applicable to that betting market, game type, or casino product, in addition to these general Terms. hb998 publishes sport-specific and game-specific rules within the relevant sections of the platform, and it is your responsibility to read and understand those rules before placing a bet or joining a game.
All bets placed on the hb998 sports betting platform are final once confirmed. hb998 does not accept requests to cancel or amend confirmed bets except in circumstances where a market has been suspended, voided, or settled in error. In cases where a market is voided — for example, due to match abandonment, postponement, or a data feed error — bets placed on that market will be refunded to your hb998 account balance at the stake amount.
- Cricket Betting: BPL, IPL, T20 World Cup, and all international fixtures are covered under hb998's cricket betting rules. Match result, top batsman, total runs, and in-play markets are subject to the rules published in the Cricket section of the platform.
- Live In-Play Betting: Odds on live in-play markets change continuously. hb998 reserves the right to suspend in-play markets at any time. Bets placed after an in-play event has already concluded — due to connectivity issues, platform delays, or any other cause — will be voided.
- Casino Game Results: All live casino game results from providers including Evolution Gaming and Ezugi are determined by certified physical equipment operated by live dealers. Slot game results from providers including Pragmatic Play, NetEnt, Microgaming, and Spribe are determined by certified Random Number Generator (RNG) technology. hb998 does not influence game outcomes.
- Minimum and Maximum Wagers: Minimum and maximum stake limits apply to individual markets and games. These limits are displayed at the point of placing a bet or joining a game table and may vary by product, market, and player account tier.
- Palpable Errors: hb998 reserves the right to void any bet placed at odds that were published as a result of a manifest error, software fault, or data feed failure. In such cases, the stake will be returned to your account balance.
Bonuses & Promotional Offers
hb998 may offer welcome bonuses, reload bonuses, free bets, cashback offers, and other promotional incentives to eligible players from time to time. All bonuses and promotions are subject to specific terms that will be communicated to you at the time the offer is made. In the event of any conflict between the specific promotional terms and these general Terms, the specific promotional terms shall prevail in respect of that promotion only.
- Wagering Requirements: Bonus funds are subject to wagering requirements as specified in the individual promotion terms. Until wagering requirements are met, bonus funds cannot be withdrawn. Real-money balances and bonus balances are tracked separately within your hb998 account.
- Eligibility: Bonuses are available to eligible players only. hb998 may exclude players from specific promotions based on account history, verification status, or other criteria as determined in hb998's reasonable discretion.
- Abuse: hb998 reserves the right to withhold or reverse bonus funds and associated winnings if there is evidence of bonus abuse, use of automated software, collusion, or any other behaviour intended to exploit promotional offers in a manner inconsistent with genuine recreational play.
- Expiry: Bonus funds expire as specified in the applicable promotion terms. Expired bonus funds are forfeited automatically without any obligation on hb998 to provide prior notice beyond the terms of the original offer.
Responsible Gaming
hb998 is committed to providing a safe and responsible gambling environment for all players in Bangladesh. We encourage all players to view gambling as a form of entertainment and to bet only what they can genuinely afford to lose. hb998 provides a suite of responsible gaming tools that are freely available to all registered players:
- Deposit Limits: Set daily, weekly, or monthly deposit caps on your hb998 account to manage your spending. Limit reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
- Session Time Reminders: Configure alerts to notify you when you have been active on the hb998 platform for a specified period of time.
- Cooling-Off Period: Take a short break from the hb998 platform for a defined period of between 24 hours and 6 weeks. During a cooling-off period, you will not be able to log in or place bets.
- Self-Exclusion: Permanently exclude yourself from the hb998 platform. Self-exclusion is irreversible for a minimum period of 6 months and will result in the closure of your account and the return of any real-money balance.
If you believe your gambling is causing you harm, or if you are gambling to recover losses, gambling with money you cannot afford to lose, or experiencing distress related to gambling, please visit the hb998 Responsible Gaming page immediately or contact our support team at [email protected].
Prohibited Conduct
The following conduct is strictly prohibited on the hb998 platform. Any player found to have engaged in prohibited conduct may have their account immediately suspended or permanently closed, and any funds (including winnings) associated with the prohibited conduct may be forfeited:
- Using automated software, bots, scripts, artificial intelligence, or any other non-human means to access or interact with the hb998 platform.
- Engaging in match-fixing, spot-fixing, or any form of corrupt betting activity in connection with any sporting event covered on the hb998 platform.
- Colluding with other players to manipulate the outcome of any casino game or betting market available on hb998.
- Opening multiple accounts with hb998, whether in your own name or using false or third-party identity information, for the purpose of circumventing restrictions, claiming multiple bonuses, or evading account closure decisions.
- Using the hb998 platform for any money laundering, fraud, or other financial crime purpose.
- Providing false, misleading, or incomplete information to hb998 at any stage of registration, verification, or ongoing account management.
- Attempting to reverse-engineer, decompile, or otherwise tamper with any software, algorithm, or security feature of the hb998 platform.
Privacy & Data Protection
hb998 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By registering an account with hb998, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by hb998 includes, but is not limited to: your name, Bangladesh mobile number, date of birth, payment method details, device information, IP address, and betting and gaming activity records. This data is used for the purposes of account administration, identity verification, fraud prevention, responsible gaming compliance, and improving the hb998 platform experience for players across Bangladesh.
Limitation of Liability
To the fullest extent permitted by applicable law, hb998 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the hb998 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage, even if hb998 has been advised of the possibility of such damages.
hb998 does not guarantee that the platform will be available continuously or free from errors, interruptions, or technical faults. hb998 will use reasonable commercial efforts to maintain platform availability but accepts no liability for losses caused by platform downtime, data feed errors, or third-party payment processing delays.
Intellectual Property
All content on the hb998 platform — including but not limited to text, graphics, logos, game interfaces, software, data compilations, and page layouts — is the property of hb998 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the hb998 platform solely for your personal, non-commercial recreational gambling purposes.
You may not reproduce, redistribute, publish, reverse-engineer, decompile, disassemble, or create derivative works from any content or software available on the hb998 platform without the prior written consent of hb998. Any unauthorised use of hb998 intellectual property will result in immediate account termination and may give rise to legal action.
Governing Law & Disputes
These Terms shall be construed and governed in accordance with general principles of online gaming law as applicable to international operators serving the Bangladesh market. In the event of any dispute arising out of or in connection with your use of the hb998 platform or these Terms, you agree to first attempt to resolve the matter informally by contacting the hb998 support team at [email protected].
If a dispute cannot be resolved informally within 30 days of being raised, the parties agree to submit the matter to binding arbitration conducted in English. hb998's decision on matters falling within its operational and regulatory discretion — including account suspension, bonus forfeitures, and bet settlement decisions — shall be final subject only to manifest error.
Contact Information
If you have any questions about these Terms & Conditions, wish to exercise your rights under the Privacy Policy, or need to contact hb998 regarding your account, please use the following contact details:
- Support Email: [email protected] (plain text — not a clickable link)
- Support Hours: Bangladesh Standard Time (BST, UTC+6), seven days a week
- Platform: hb998 — https://hb998.io
hb998 aims to respond to all support enquiries within 24 hours during BST support hours. For urgent account security issues, please mark your message as urgent and include your registered Bangladesh mobile number in your communication to help us locate your account quickly.